Resolve tickets 24/7, from your own docs.
Answers customers instantly in any language, pulls from your live systems, and escalates only what truly needs a human.
Support queues never sleep — but your team does.
Repetitive questions burn out agents and bury the issues that actually matter. Customers wait, satisfaction drops, and headcount can’t scale linearly with tickets.
Front-line support that scales without headcount.
Responds from your help center and policies — with sources, not made-up facts.
Checks order, account or payout status in real time before replying.
Answers each customer in the language they wrote in, instantly.
Closes the routine majority so agents focus on the hard 10%.
Hands off with full context the moment a human is genuinely needed.
Measures resolution and satisfaction so quality never drifts.
A Saturday-night ticket, handled.
Live in 1–2 weeks, in three moves.
Point it at your help center, policies and systems.
It handles the routine tickets end to end.
Only true exceptions reach your team — with context.
The questions buyers actually ask.
No. It answers only from your docs and live systems, and hands off to a human the moment it can’t verify something.
It resolves the routine majority and escalates the rest with full context — so agents skip the back-and-forth and focus on hard cases.
A pilot is usually live in 1–2 weeks: connect your help center and one channel, run in shadow mode, then go live.